Public Training

Fuelled by our commitment to institutionalize ADR practice locally and regionally, and our passion to help clients resolve disputes, it is critical that knowledge of conflict resolution methods is deepened and widened. Since our incorporation in Feburary 2019, we have launched our flagship mediation training programme, 40 Hour Mediation Skills, a programme accredited by the Mediation Board of Trinidad and Tobago, (the local governing body for Mediation practice, certification and training)

We have also provided a pathway for participants to hone and further refine their mediation skills in a safe, controlled and constructive learning environment through the initiation of our Practical Mediation Skills workshop. Successful completion of the Basic and Practical Mediation Skills programmes positions candidates to apply to the Mediation Board to become Certified Mediators. Feedback from these workshops is extremely favourable with ratings over 95%. We also offer several other Conflict Management and ADR related courses.

Our competencies go far beyond Certified Mediation skills training courses. We specialize in the design and execution of related training solutions to reflect specific learning objectives and workplace issues through in-house training. Together, we will identify your critical training needs and design a targeted program that is directly applicable to your organization.

Fuelled by our commitment to institutionalize ADR practice locally and regionally, and our passion to help clients resolve disputes, it is critical that knowledge of conflict resolution methods is deepened and widened. Since our incorporation in Feburary 2019, we have launched our flagship mediation training programme, 40 Hour Mediation Skills, a programme accredited by the Mediation Board of Trinidad and Tobago, (the local governing body for Mediation practice, certification and training).

We have also provided a pathway for participants to hone and further refine their mediation skills in a safe, controlled and constructive learning environment through the initiation of our Practical Mediation Skills workshop. Successful completion of the Basic and Practical Mediation Skills programmes positions candidates to apply to the Mediation Board to become Certified Mediators. Feedback from these workshops is extremely favourable with ratings over 95%. We also offer several other Conflict Management and ADR related courses.

Our competencies go far beyond Certified Mediation skills training courses. We specialize in the design and execution of related training solutions to reflect specific learning objectives and workplace issues through in-house training. Together, we will identify your critical training needs and design a targeted program that is directly applicable to your organization.

Our programmes are being constantly refined and we are devoted to becoming the foremost training institute for ADR within the region.

WHY CHOOSE ADR SERVICES LTD?

Subject-Matter Expert Trainers

Our team of subject matter expert trainers are regional and international Leaders in their respective fields eager to share the latest industry standards and practices through a combination of theoretical knowledge and practical skills. In addition, due to our wide networking capacity, ADR Services Ltd is able to tap into a range of local, regional and international facilitators and coaches from diverse fields and facilitate concurrent workshops for multiple clients.

Practical and Interactive Training

We offer intensive and interactive learning experiences You will participate in dynamic exercises and role-plays, with two-way and coached feedback. The concepts and approaches deliver lasting results and is easily put into practice and have proven successful in the real world.

1st Rate Client Service

is at the core of our business and fortifies everything we do. This quality sets us apart from other providers. We are committed to providing a quality experience through dedicated on-site support; primary research that can influence business decisions through in-depth analysis of data derived from participant feedback; a platform for continuous learning, improvement and engagement with industry practitioners.

PROGRAMS AVAILABLE

NEGOTIATION

MEDIATION

NEGOTIATION

Two (2) Day Power Negotiations

This workshop provides more in-depth knowledge into negotiating and includes conflict theory, conflict management and conflict resolution. It is designed particularly for the experienced Negotiator

MEDIATION

40 Hour (5 Day) Basic Mediation Skills

This training is the 1^st step towards becoming an effective Mediator or third neutral party intervener. This workshop provides knowledge into conflict theory, conflict management and the art of questioning. Participants will also gain insight into conducting the negotiation phase, manage different personalities and expectations while empowering disputing parties to create their own resolutions.

This course is accredited by the Mediation Board and is the first stage in attaining official Certification as a Mediator by the Board

Two (2) Day Practical Mediation Skills

Practical Mediation is the 2nd requirement for certification by the Mediation Board. This two (2) day programme will afford persons who have fundamental knowledge and/or experience in mediation, an opportunity to further hone and develop their mediation skills in a safe, constructive and encouraging setting.

PROFESSIONAL & BEHAVIORAL DEVELOPMENT

MANAGING CONSTRUCTION DISPUTES

PROFESSIONAL & BEHAVIORAL DEVELOPMENT

One (1) Day Difficult People, Difficult Conversations

Participants will learn how to recognize and manage diverse behavioural styles, explore explicit difficult behaviours and their triggers as well as understand the ways in which our own responses can compel conflict behaviour. They will learn the actual verbal, emotional and physical interpersonal skills needed to turn conflict into cooperation, and successfully deal with the most challenging types of people and situations.

Two (2) Day Emotional Intelligence (EI)

EI is described as one’s ability or to identify, evaluate or manage one’s emotions and is founded on cognitive theory. Organizations realize that people are assessed not just by technical ability but by their ability to deal with other people (social competence) and to manage their own emotional reactions to work situations (personal competence).

MANAGING CONSTRUCTION DISPUTES

Dispute Adjudication Board (DAB) (Public & In-House)

In construction, the scope for uncertainty and subsequent risk of conflict such as Ambiguities in contract documents, design changes & delays may all give rise to conflict. One effective solution is establishing a Dispute Adjudication Board (DAB). This interactive training course will provide a comprehensive guide to best practices and procedures related to Dispute Boards engage in in-depth analyses of case studies with a view of establishing and working with Dispute Boards and examining the Contractual Basis governing the operations

UPCOMING WORKSHOPS

Information will be given when dates for upcoming workshops in 2020 have been confirmed

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